Frequently Asked Questions
Everything you need to know about your Róhe experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 5-10 business days for international destinations.
What is your return policy?
You may return any unworn, unwashed items with original tags attached within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional payment options like Klarna and iDEAL.
How do I ensure I choose the correct size?
Each product page includes a detailed size guide and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.
Are your collections sustainably produced?
Róhe is committed to high-quality craftsmanship and conscious production. We prioritize working with European mills and factories that adhere to strict environmental and ethical standards.